All Systems Operational
APIs Operational
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Operational
OpenURL ? Operational
Crossmark dialog server ? Operational
Public content negotiation ? Operational
Polite content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Plus content negotiation ? Operational
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Participation reports ? Operational
Content Registration Operational
Admin tool ? Operational
Test admin tool ? Operational
External dependencies Operational
Handle servers ? Operational
Similarity Check via iThenticate from Turnitin - status found at https://turnitin.statuspage.io/ ? Operational
AWS cloudfront Operational
Meta Operational
deliberately-unreliable server ? Operational
Demo Auth ? Operational
Beta Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Public REST API Response Time
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Public REST API Uptime
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Polite REST API Response Time
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Polite REST API Uptime
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Plus REST API Response Time
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Plus REST API Uptime
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Public Content Negotiation Response Time
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Public Content Negotiation Uptime
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Polite Content Negotiation Response Time
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Polite Content Negotiation Uptime
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Plus Content Negotiation Response Time
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Plus Content Negotiation Uptime
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Crossref Metadata Search
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Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Increased failure rate on Metadata Plus REST API service
Resolved - We have confirmed that our fix has solved the problem. One of our containers was not serving any requests despite responding as healthy. Our team has replaced the container and the Plus REST API is responding as normal.
Apr 17, 08:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 17:45 UTC
Investigating - We're currently seeing an increased failure rate on our Plus REST API service. Our team is investigating, and we'll update with more information soon.
Apr 16, 10:12 UTC
Apr 16, 2024
16 April - weekly maintenance, release v0.196.0
Completed - The scheduled maintenance has been completed.
Apr 16, 15:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release v0.196.0 - on Tuesday, 16 April from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed.
Apr 15, 15:15 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024
Delayed JSON Metadata Plus snapshots for April 2024
Resolved - This incident has been resolved.
Apr 7, 01:06 UTC
Investigating - There was an issue with the generation of April's JSON Metadata Plus snapshots. We are currently rebuilding the JSON snapshots for this month. We expect to have the April 2024 JSON snapshots available later this week and will update this message when it is available. -IF
Apr 4, 15:23 UTC
Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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