Update - Unfortunately, we do not expect work to begin on a solution for this problem until the week of 2023-October-9.
Sep 27, 2023 - 15:35 UTC
Investigating - We are currently investigating this issue.
Sep 26, 2023 - 02:59 UTC
APIs Degraded Performance
Public REST API
Operational
Polite REST API
Operational
OAI-PMH
Degraded Performance
XML API
Operational
Event Data Query API
Operational
OpenURL
Operational
Crossmark dialog server
Operational
Public content negotiation
Operational
Polite content negotiation
Operational
Metadata Plus Operational
Plus REST API
Operational
Plus OAI-PMH
Operational
XML Snapshots
Operational
JSON Snapshots
Operational
Plus content negotiation
Operational
Sites Operational
Crossref website
Operational
Crossref support
Operational
Metadata search
Operational
Participation reports
Operational
Content Registration Operational
Admin tool
Operational
Test admin tool
Operational
External dependencies Operational
Handle servers
Operational
Similarity Check via iThenticate from Turnitin - status found at https://turnitin.statuspage.io/
Operational
AWS cloudfront Operational
Meta Operational
deliberately-unreliable server
Operational
Demo Auth
Operational
Beta Operational
Metadata Manager
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
There will be a short period of back-end maintenance on all Turnitin products on Saturday, 28 October from 0800 to 0830 UTC. There should be limited impact to users of Similarity Check via iThenticate from Turnitin. For additional details see Turnitin's status page: https://turnitin.statuspage.io/.
Posted on Sep 28, 2023 - 15:19 UTC
Public REST API Response Time
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Polite REST API Response Time
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Polite REST API Uptime
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Plus REST API Response Time
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Plus REST API Uptime
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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OpenURL Uptime
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Public Content Negotiation Response Time
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Public Content Negotiation Uptime
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Polite Content Negotiation Response Time
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Polite Content Negotiation Uptime
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Plus Content Negotiation Response Time
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Plus Content Negotiation Uptime
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Crossmark Response Time
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Crossmark Uptime
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Event Data Query API Response Time
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Event Data Query API Uptime
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Crossref Metadata Search
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Past Incidents
Oct 5, 2023

No incidents reported today.

Oct 4, 2023

No incidents reported.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

Unresolved incident: OAI-PMH cited-by and getForwardLinks queries not returning results since 2023 Sept 02.

Sep 26, 2023
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Completed - The scheduled maintenance has been completed.
Sep 22, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 11:00 UTC
Scheduled - We will be releasing an update to Crossref Metadata Search (https://0-search-crossref-org.library.alliant.edu/) during this time. We hope that users will not have any interruption to their service, but there may be disruption to service during this hour.
Sep 22, 10:45 UTC
Sep 21, 2023
Resolved - This incident has been resolved.
Sep 21, 13:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 13:34 UTC
Investigating - Crossref Metadata Search - search.crossref.org - is currently returning a 503 service unavailable status code error. We're performing maintenance at the moment and are working on a fix to that underlying issue.
Sep 21, 13:12 UTC