Update - Search within the browsable title list - https://0-www-crossref-org.library.alliant.edu/titleList/ - is currently broken. We also still have minor issues with: depositor reports, the csv download in the browsable title list, DOI crawler report, and our Schematron report. Our technical team is investigating. - IF
Nov 01, 2024 - 14:13 UTC
Update - The PubMed IDs search functionality in the Simple Text Query form - https://0-apps-crossref-org.library.alliant.edu/SimpleTextQuery/ - has been fixed. We still have some minor problems with: depositor reports, the csv download in the browsable title list, DOI crawler report, and our Schematron report. Our technical team continues to work on fixes for these other reports. - IF
Oct 30, 2024 - 16:39 UTC
Update - We are continuing to work on a fix for this issue.
Oct 21, 2024 - 15:14 UTC
Update - The browsable title list - https://0-www-crossref-org.library.alliant.edu/titleList/ - is now available. We're still working to fully restore a few other reports/tools: refreshing the data within the conflict reports and the PubMed IDs search functionality in the Simple Text Query form. -IF
Oct 01, 2024 - 14:08 UTC
Update - Our technical team has fixed the issues with submission log emails. All members should now be receiving submission log emails for their submissions. In addition, our team has fixed depositor reports (for journals, books, and series).

We're still working to fully restore a few other reports/tools: browsable title list, conflict reports, and the PubMed IDs search functionality in the Simple Text Query form. -IF

Sep 23, 2024 - 18:27 UTC
Update - We are continuing to work to fully restore all of our reports (e.g., browsable title list, conflict reports, depositor reports). In addition, we have identified errors with submission logs being sent as a result of your deposits. These errors are also related to our database migration earlier this week.

We are still processing your deposits. Submission processing is not broken; it is only the missing emails that are an issue. We are working to fix the bug resulting in missing emailed submission logs. As an alternative, you can always use our admin tool to review your recent submissions. Follow these directions: https://0-www-crossref-org.library.alliant.edu/documentation/register-maintain-records/verify-your-registration/submission-queue-and-log/#00143 -IF

Sep 20, 2024 - 16:05 UTC
Identified - As a result of our database migration - https://0-status-crossref-org.library.alliant.edu/incidents/v3k2t9f3jdcw - some of our reports (e.g., browsable title list, conflict reports, depositor reports) have not yet been fully restored. Our technical team is working to fully restore those reports now.
Sep 17, 2024 - 17:55 UTC
APIs Operational
Public REST API ? Operational
Polite REST API ? Operational
OAI-PMH ? Operational
XML API ? Operational
Event Data Query API ? Operational
OpenURL ? Operational
Crossmark dialog server ? Operational
Public content negotiation ? Operational
Polite content negotiation ? Operational
Metadata Plus Operational
Plus REST API ? Operational
Plus OAI-PMH ? Operational
XML Snapshots ? Operational
JSON Snapshots ? Operational
Plus content negotiation ? Operational
Key Manager ? Operational
Content Registration Operational
Admin tool ? Operational
Test admin tool ? Operational
Web deposit form ? Operational
Record registration form ? Operational
Metadata files Operational
Open Funder Registry ? Operational
Retraction Watch ? Operational
Annual public data files ? Operational
Sites Operational
Crossref website ? Operational
Crossref support ? Operational
Metadata search ? Operational
Participation reports ? Operational
External dependencies Operational
Handle servers ? Operational
Similarity Check via iThenticate from Turnitin - status found at https://turnitin.statuspage.io/ ? Operational
AWS cloudfront Operational
Meta Operational
deliberately-unreliable server ? Operational
Demo Auth ? Operational
Beta Operational
Metadata Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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Plus REST API Response Time
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Plus OAI-PMH Response Time
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Plus OAI-PMH Uptime
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OpenURL Response Time
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Public Content Negotiation Response Time
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Past Incidents
Nov 1, 2024

Unresolved incident: Degraded performance of some of our reports and email notifications.

Oct 31, 2024

No incidents reported.

Oct 30, 2024
Completed - The scheduled maintenance has been completed.
Oct 30, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release v0.209.0 - on Wednesday, 30 October from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - IF
Oct 28, 11:42 UTC
Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024
Completed - The scheduled maintenance has been completed.
Oct 22, 15:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance - release v0.208.0 - on Tuesday, 22 October from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - IF
Oct 21, 15:13 UTC
Resolved - This incident has been fixed and the callbacks are now being processed.
Oct 22, 15:26 UTC
Update - It seems that previous notifications might not actually be lost but just delayed. We are hoping that after the fix we will be able to send these out.
Oct 22, 11:24 UTC
Investigating - We are currently investigating an issue with the notification callback service we offer. There have been no new notifications sent since Monday 21st October 5pm (UTC).

This will only affect those using our notification callback service.

All submissions after this time will still have been processed but the notifications (submission logs) for those would not have been sent out previously, or after a fix is in place.

We are working on a fix and hope to have the service back online as soon as possible.

Oct 22, 09:26 UTC
Oct 21, 2024
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Resolved - This incident has been resolved and this month's XML Metadata Plus snapshots are now available. -IF
Oct 18, 00:12 UTC
Update - We are continuing to investigate this issue.
Oct 7, 15:26 UTC
Investigating - There is a bug in the code that generates the new XML Metadata Plus snapshots and, as a result, this month's XML Metadata Plus snapshots will be delayed. We are working to update that code so we can generate the most recent XML Metadata Plus snapshots. -IF
Oct 4, 15:57 UTC