REST API polite pool and Participation Reports were down for an hour earlier today

Incident Report for Crossref

Resolved

This incident has been resolved.

Posted Oct 18, 2021 - 14:00 UTC

Monitoring

Our REST API Polite pool and Participation Reports were down for an hour from around 1020 UTC today, but are operational again now.

Those using the REST API Public or Plus pools were unaffected.

The team are investigating the cause and we'll update with more information as soon as we have it.

Posted Oct 18, 2021 - 11:28 UTC

This incident affected: APIs (Polite REST API) and Sites (Participation reports).